Privacy Policy

We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how George Town Visitor Information Centre handles and protects your PII in accordance with commonly accepted privacy principles.

George Town Visitor Information Centre reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to info@georgetown.net.au or sent via postal mail to:
George Town Visitor Information Centre
PO Box 161

George Town, TAS, 7253

What Information We Collect

In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.
George Town Visitor Information Centre collects PII when you:
Make a booking
Your full name, address, email address and phone number are taken each time you make a booking with George Town Visitor Information Centre.
Contact info@georgetown.net.au
George Town Visitor Information Centre collects PII such as your full name, address, email address and/or telephone number whenever you submit a query or suggestion, or request assistance with a booking.

How We Use Your Information

George Town Visitor Information Centre uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on www.provincialtamar.com.au may be used to:
Purchase George Town Visitor Information Centre products or services
Information collected when you purchase from George Town Visitor Information Centre is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking.
Respond to your questions or suggestions
We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.

Who We Share Your Information With

George Town Visitor Information Centre does not disclose any information about customer bookings to anyone except in the following circumstances:
Accommodation suppliers
George Town Visitor Information Centre provides the guest name, telephone number, address and email address for each booking made to the relevant accommodation supplier. Our accommodation suppliers require this information for the booking and if they need to contact you about the booking. Although George Town Visitor Information Centre offers accommodation from reputable accommodation suppliers, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any suppliers whose accommodation you purchase through the George Town Visitor Information Centre.
Legal obligations
George Town Visitor Information Centre may be required by law to disclose information provided by you to George Town Visitor Information Centre for the purposes of obtaining products or services from George Town Visitor Information Centre. George Town Visitor Information Centre may also disclose information against someone who poses a threat to George Town Visitor Information Centre's interests (such as customer fraud) or whose activities could cause harm to others.

How You Control And Access Your Information

George Town Visitor Information Centre believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:
Booking information
If at any time you would like to alter the PII you provided to George Town Visitor Information Centre in your booking, please contact us.
General
If at any time you wish to enquire about any of your PII that is stored by George Town Visitor Information Centre please contact us.

Validity Of Rates

Accommodation costs are for room only and do not include transfer or breakfast cost unless otherwise stated. Prices are inclusive of the Australian Goods and Services Tax. Prices over accommodation block out periods may alter from the prices advertised. Contact us for further details.

Payment is due within 72 hours of receiving written confirmation from George Town Visitor Information Centre. Please proceed to our "Secure Payment" form to submit credit card details.

Cancellation Policy

For all bookings an administration fee of $25 AUD will apply for cancellations. These are in addition to any cancellation policies stipulated by the tourism operator.

If cancellation occurs less than 48 hours prior to check-in or departure, then 100% of the first night or the full amount of the tour will be charged.

Please be sure to view the individual operators' cancellation policies before booking.

Travel insurance is advised.

Amendment Policy

For all bookings an administration fee of $20 AUD will apply for amendments made 7 days prior to travel. These are in addition to any amendment policies stipulated by the tourism operator.

Please be sure to view the individual operators' amendment policies before booking.

Travel insurance is advised.

Tours

These operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstance beyond their control.

Disclaimer

All information on this web site is correct at time of publishing.

This web site may contain information about activities which by reason of their physical exertion or the degree of physical fitness required may be unsuitable or dangerous for certain persons or it may describe activities which are inherently dangerous.

George Town Visitor Information Centre makes no representations of fact, nature, quality and suitability about any or all of the activities promoted on this site and user agrees that the user shall be responsible for first satisfying himself/herself by independent enquiry or advice as to the suitability of the particular activity. Any access of this site by the user is entirely at the users own risk and George Town Visitor Information Centre shall not be responsible for the propagation of computer worms or viruses transmitted from the site.